Privacy Policy for draxenolvi
Your privacy is our highest priority and we take security seriously.
Introduction to Your Privacy
This Privacy Policy details how draxenolvi collects, uses, and safeguards your information. We comply with Australian privacy laws and update our practices regularly to ensure ongoing data safety.
By using our site or services, you agree to this policy’s terms, including how your data is handled, stored, and protected. Please read the following sections carefully.
Information We Collect
draxenolvi only collects information you provide directly and data generated by site use, always respecting your consent and privacy.
Personal Details You Provide
- • Names and contact information when you book or contact us.
- • Appointment preferences shared with our team.
- • Written or spoken queries during consultations.
- • Feedback or suggestions about services.
- • Requested follow-up communications or materials.
Automatically Collected Data
- • IP address during site visits for security reasons.
- • Device type and browser details for optimal experience.
- • Usage data including page visits and interaction times.
- • Cookies to remember preferences with your consent.
- • Referring site information when you come from another site.
How We Use Your Data
Information is used only to deliver our services, enhance your experience, and meet legal obligations. No data is sold or used for unrelated purposes.
- • To confirm appointments and consultations
- • To provide requested service updates
- • To respond to your questions and feedback
- • To improve website and consultations
- • To support site security and prevent misuse
- • For internal analytics and compliance
- • To comply with Australian regulations
Our Commitment: Your data is always treated confidentially and we take strong technical and organisational steps to protect it from unauthorised access.
When We Share Data
We do not share personal data with third parties except as required to deliver services or by Australian law. No information is sold or given for marketing use.
External Service Providers
Some providers may access data for service delivery. All are vetted for compliance and agreement to maintain confidentiality.
Legal Responsibilities
Data is shared only if required by law enforcement or government authorities.
Anonymous Statistics
We may use aggregated, non-identifiable data to analyse site use and improve services.
Your Rights and Choices
You may ask for access, corrections, removal, or limitation of your personal data at any time, following Australian privacy law. Requests are handled promptly.
- • Request access to your stored data any time.
- • Correct inaccurate or incomplete information held.
- • Request deletion of your personal data.
- • Ask for transfer of your data if needed.
- • Object to data processing for certain purposes.
- • Request limitations on processing activities.
Contact us using details below to exercise any of these rights or for further information.
Data Security Approach
We apply strict security measures and monitor systems to prevent data breaches and loss. Your information is never used beyond its intended purpose.
Technical Security Steps
- • Data transmission using encryption protocols
- • Regular, secure system backups and updates
- • Controlled access for authorised personnel only
- • Continuous security monitoring and alerts
Organisational Protections
- • Team privacy training and regular audits
- • Restricted access to sensitive information
- • Process checks for all data handling steps
- • Prompt incident response protocols in place
Information Retention
Your data is retained only as long as needed to provide services or comply with legal requirements. Regular reviews manage safe removal.
- • Kept for service delivery and support
- • Consultation notes handled securely
- • Stored for follow-up, securely deleted later
- • Retained for compliance, then removed
- • Only if you opt in, and deleted on request
Retention periods match Australian legal standards and best practices.
International Data Transfers
Data is hosted in Australia where possible. Transfers overseas follow legal and security protections required by law.
- • Prior assessment of international provider security
- • Compliance with the Australian Privacy Act
- • Transfers only to trusted, verified providers
- • Your consent sought where required
How We Use Cookies
Cookies help us deliver tailored experiences, analyse site use, and keep your preferences—never for marketing or sales without your opt-in.
Cookie Types Used
- • Enable secure website functions and preference saving
- • Track website performance and reliability
- • Remember your settings for easier use
- • Support additional site features as needed
You can manage cookie preferences in browser settings at any time.
Policy Updates and Changes
We update this policy as practices or legal requirements evolve. All changes are clearly posted on the site.
- • Update notice on our homepage
- • Email notification, where possible
- • Highlighting effective date of change
- • Providing summary of key amendments
Regular review is encouraged to stay informed.
Contact for Privacy Enquiries
Reach our privacy team with questions, concerns, or requests regarding your data.
draxenolvi
Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61885812628
Email: content@draxenolvi.com
Policy last updated October 27, 2025
Effective from October 27, 2025